Terms & Conditions

To cover the full scope of managing a restaurant, we have created certain add-ons which restaurateurs can avail by paying through an online Payment Gateway. Below are the Terms and Conditions for the same.

Introduction

These Terms of Service (the “Terms”) are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the website at www.solobilling.com and any related mobile or software applications whether existing now or in the future (“the App”) of SOLOTM (“SOLOTM”) or “We” or “Us”.

By downloading or otherwise accessing the App you agree to be bound by the following terms and conditions (“Terms“), privacy policy, and License Agreement. If you have any queries about the App or these Terms, you can contact Us by any of the means set out in paragraph 11 of these Terms. If you do not agree with these Terms, you should stop using the App immediately.

Definations

“Services” will include business applications like a Waiting queue management mobile app, which are integrated into SOLOTM PoS.

“Content” means the content that SOLOTM creates and makes available in connection with the Services including, but not limited to, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, functionalities, aggregate ratings, reports, and other usage-related data in connection with activities associated with your account and all other elements and components of the Services excluding Your Content and third-party content. It will include (but is not limited to) images, photos, audio, video, and all other forms of information or data.

“Your content” or “User Content” means content that you upload, share or transmit to, through, or in connection with the Services, such as likes, ratings, reviews, images, photos, messages, customer information, information on the number of tables, table availability, table usage, and any other materials that you display or are displayed in your account.

General Rules Relating To Conduct

SOLOTM is provided for your individual and personal use. We grant you a personal, limited, non-exclusive, and non-transferable license to access and use the Services only as expressly permitted under these Terms.

You must not use the Services for any unlawful purposes or in any manner that conflicts with these Terms.

When using SOLOTM, you are required to comply with all relevant laws of the applicable jurisdiction and any international regulations as appropriate (collectively referred to as “Applicable Laws”).

By using SOLOTM, you agree to adhere to all Applicable Laws and these Terms. Specifically, but not limited to, you agree not to:

  1. Use SOLOTM in any illegal manner or in a way that fosters or promotes unlawful activity including, but not limited to, copyright infringement; or
  2. Attempt to gain unauthorized access to SOLOTM or any associated networks, servers, or computer systems; or
  3. Modify, adapt, translate, or reverse engineer any part of SOLOTM or re-format or frame any portion of the pages comprising SOLOTM, except as expressly permitted by these Terms or by law.

You agree to indemnify SOLOTM and its affiliated entities in full and on demand for any loss, damage, costs, or expenses they incur directly or indirectly as a result of your use of SOLOTM in a manner inconsistent with these Terms or Applicable Laws.

Intellectual Property Rights And Content

SOLOTM retains exclusive ownership of all copyrights, trademarks, service marks, logos, trade names, and other intellectual property associated with our Services and Content. All rights are reserved.

You acknowledge that SOLOTM includes original works that have been developed, compiled, and arranged by us through considerable effort and expense. These works represent valuable intellectual property.

To the extent permitted by law, we do not guarantee that your use of materials on SOLOTM will not infringe on third-party rights. You agree to notify us immediately if you become aware of any claims that SOLOTM infringes on any intellectual property rights.

You acknowledge that SOLOTM may contain information marked as confidential, and you agree not to disclose such information without our prior written consent.

Except as expressly granted, no other rights or licenses to SOLOTM, our Content, or our Intellectual Property Rights are provided to you.

By submitting your content to SOLOTM, you grant us a perpetual, irrevocable, non-exclusive, royalty-free license to use your content for any purpose, including partnerships with third parties, in any media, whether existing now or in the future. You waive any claims to moral rights or attribution related to your content.

You are responsible for your content and warrant that:

  1. Your content was not submitted using automated processes like scripts or bots;
  2. Our use of your content will not infringe on your rights or those of any third party; and
  3. Your content complies with these Terms and all applicable laws.

You assume all risks related to your content, including reliance on its quality, accuracy, or reliability, or any personal identification resulting from information disclosed in your content.

SOLOTM may generate revenue through third-party affiliate programs. We do not control or endorse external websites or their content, unless explicitly stated otherwise.

Your use of third-party services will be subject to their respective terms of service and privacy policies.

Third-party content does not reflect the views of SOLOTM or its affiliates, employees, or shareholders.

We may acquire contact information from third-party vendors. We do not endorse or guarantee the accuracy or quality of any third-party content linked from our Services.

We do not pre-screen or investigate third-party material before including it on our Services and may make improvements or corrections as needed.

We may verify updates to content on our Services at our discretion but are not liable for delays or inaccuracies in such updates.

SOLOTM is not responsible for the availability of external sites or resources and does not endorse any advertising or content from those sites.

We assume no responsibility for your content or any third-party content.

SOLOTM is not liable for any loss or damage incurred from the availability of external sites or resources, or from reliance on their content. We disclaim any liability for offensive or unlawful third-party content.

Free Trial And Fees

SOLOTM offers a free trial period to let you explore the features of our app. The trial lasts for one week, or as specified during the registration process. You'll be informed about your eligibility for the free trial at sign-up.

At the end of the free trial, your chosen payment method will be billed for the annual subscription fee unless you uninstall SOLOTM before the trial ends. No advance notice will be provided when the paid membership starts.

You can cancel your subscription at any time. Please note, however, that SOLOTM does not issue refunds or credits for any partial subscription periods.

We reserve the right to update our service plans and adjust the pricing of our Services periodically.

SOLOTM Privacy Policy

SOLOTM is committed to protecting your privacy. We will use your personal information only in line with our privacy policy. By using SOLOTM, you acknowledge that you have read and agree to the terms of our privacy policy along with these Terms.

Disclaimer / Liability

YOUR USE OF SOLOTM IS AT YOUR OWN RISK. THE APP IS PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMITTED BY LAW: (A) SOLOTM DISCLAIMS ALL LIABILITY, WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE; AND (B) ALL IMPLIED WARRANTIES, TERMS, AND CONDITIONS, INCLUDING THOSE REGARDING ACCURACY, COMPLETENESS, QUALITY, PERFORMANCE, FITNESS FOR PURPOSE, OR NON-INFRINGEMENT, ARE DISCLAIMED. SOLOTM ACCEPTS NO RESPONSIBILITY FOR TECHNICAL ISSUES WITH THE INTERNET OR THE APP, OR FOR ANY DAMAGE RESULTING FROM USE OF THE APP. YOUR STATUTORY RIGHTS REMAIN UNAFFECTED.

SOLOTM SHALL NOT BE LIABLE FOR ANY OF THE FOLLOWING RESULTING FROM OR IN CONNECTION WITH THE APP:

  1. Economic losses, including loss of revenue, profits, contracts, business opportunities, or anticipated savings;
  2. Loss of goodwill or reputation; or
  3. Special, indirect, or consequential losses.

IF SOLOTM IS LIABLE TO YOU, THE LIABILITY SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE APP OR ANY IN-APP PURCHASES, INCLUDING SUBSCRIPTIONS.

Service Suspension

SOLOTM reserves the right to suspend or discontinue any services related to the app at any time, with or without notice. We will not be liable to you for any consequences resulting from such suspension or discontinuation.

Advertisements in the App

SOLOTM does not take responsibility for any advertisements displayed within the app. If you decide to purchase goods or services from third parties that advertise through SOLOTM, you do so at your own risk. The third-party advertiser is solely responsible for the quality and delivery of their goods or services. Any concerns or complaints regarding such advertisements should be directed to the advertiser, not SOLOTM.

Entire Agreement

These Terms, including any amendments, represent the complete agreement between you and SOLOTM regarding your use of the app.

SOLOTM may update these Terms periodically. When changes are made, the updated Terms will take effect immediately, and you can review the current Terms via a link in the app. It is your responsibility to review these Terms regularly to stay informed of any changes. Continued use of the app after changes will constitute acceptance of the new Terms. No other changes to these Terms will be valid unless documented in writing and signed by an authorized representative of SOLOTM.

We will communicate information related to your account, including payment confirmations, invoices, password changes, and other notices, exclusively through electronic means.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat, India.

If any provision of these Terms is found to be invalid or unenforceable by a competent court, that provision will be interpreted to reflect the parties' original intent as closely as possible, and the remaining provisions will continue to apply in full force.

The failure of SOLOTM to enforce any provision or right under these Terms does not constitute a waiver of such provision or right unless explicitly acknowledged and agreed to by SOLOTM in writing.