SOLO^TM, operated by Emerging Coders ("We", "Us", "Our", “Company”), is dedicated to protecting the privacy of everyone who uses our website, desktop application, and mobile applications (collectively referred to as the “SOLO^TM Platforms”). This Privacy Policy outlines how we handle your personal information and ensures that we adhere to privacy laws and standards applicable to our services.

We are committed to safeguarding your personal information and maintaining transparency about how we collect, use, and manage your data. This Privacy Policy (referred to as "Policy") is an integral part of our Terms of Service and any additional terms provided by SOLO^TM. It complies with relevant privacy laws, including but not limited to the Information Technology Act, 2000, and the European Union General Data Protection Regulation (GDPR).

By providing your personal information and accepting this Privacy Policy, you (referred to as “You”, “Your” or “User”) consent to our collection, use, and disclosure of your personal information as described in this Policy. If you choose not to provide your personal information, you may not be able to use some features or services of the SOLO^TM Platforms. This Privacy Policy is subject to our general Terms of Service provided during registration.

We collect only the personal data necessary for fulfilling our business obligations and legal requirements. Sometimes, providing personal data is required by law, such as for tax purposes or as part of contractual agreements. Failure to provide such data may prevent us from delivering certain services.

We also collect information about your usage of the SOLO^TM Platforms to improve our services and enhance user experience.

When you access the app, we may gather non-personal information such as device type, IP address, and usage patterns to better understand how our services are used and to improve functionality.

We use both session and persistent cookies to collect information such as web requests, IP addresses, browser types, and other details to enhance your experience on the SOLO^TM Platforms. Cookies help with authentication and tracking usage trends to refine our services.

When you use SOLO^TM on your mobile device, we may receive data about your location and device identifiers. This information helps us deliver relevant services and understand app performance. Mobile analytics tools may collect data about your app usage and performance.

Any emails or communications sent to us may be stored for the purpose of processing your requests and improving our services.

We automatically collect information such as IP addresses, browser types, ISP details, and operating systems, which is stored in log files to help us analyze usage patterns and troubleshoot issues.

If we process your personal data based on your consent, you can withdraw it at any time. This withdrawal will not affect the legality of any processing done before the consent was withdrawn.

To withdraw your consent, please contact our Data Protection Officer as detailed in this Privacy Policy.

Right to be informed: You have the right to be informed about the data we collect from you and how it will be used.

Right of access: You have the right to request access to your personal data and obtain a copy of it.

Right to rectification: You have the right to request corrections to any inaccurate or incomplete data we hold about you.

Right to restrict processing: You have the right to request the restriction of processing your data while retaining it in our records.

Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

Right to object to processing: You can object to the processing of your personal data for specific purposes, such as direct marketing.

While we strive to address all requests, some legal or contractual obligations may prevent us from fulfilling certain requests. If you withdraw consent, we will cease processing your data as soon as it is no longer required for the Services.

To exercise any of the above rights or if you are dissatisfied with how we handle your information, please contact our Data Protection Officer. We will address your request in accordance with applicable data protection laws.

If you remain unsatisfied, you have the right to lodge a complaint with the relevant data protection authority.

We use your Personal Information to fulfill your requests for our Services and to provide you with the Services.

Your Personal Information may be used for data analytics to improve our Services or for research purposes.

We use your Personal Information to enhance our Services, support you, communicate important information, and meet our legal obligations.

Occasionally, we may share your Personal Information with third parties who offer products or services that may interest you. We ensure that such third parties adhere to confidentiality agreements.

We may use or disclose your Personal Information as required by law or to protect our rights, fulfill contractual obligations, or for business development purposes.

If you subscribe to our newsletters or promotional updates, we will use your information to send you the requested communications. You can unsubscribe from these communications at any time by following the instructions provided.

We are committed to employing a range of physical, electronic, and administrative measures to safeguard your Personal Information and maintain data security. These measures are tailored to the sensitivity of the data we collect, process, and store, and reflect current technological standards. We adhere to industry best practices to ensure the protection of your Personal Information both during transmission and after receipt.

Our product is hosted on secure servers that utilize advanced firewalls and other technologies to prevent unauthorized access from external threats. However, it is important to note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your data, we cannot guarantee absolute security.

We do not accept liability for any unauthorized access, transmission errors, or other issues beyond our control that may compromise your information. It is crucial that you protect your own Personal Information by keeping your login credentials confidential. Any instructions received with your credentials will be treated as authorized. By using SOLO^TM's services, you agree to the terms of this Policy without needing a separate agreement.

We disclaim any liability for direct, indirect, incidental, special, or consequential damages resulting from a breach of account security or issues with account access.

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with relevant legal requirements.

Any data we retain will be anonymized. Personally identifiable information, such as your name, address, and contact details, will be deleted after 10 years following the termination of our Services.

Data that remains will be anonymized and used solely for general market analysis and website trend evaluation, without revealing any personal identifiers.

Your data may be transferred and stored in countries other than where it was originally collected, including regions with different data protection laws. When transferring data internationally, we will ensure that it is protected according to this Privacy Policy and comply with applicable legal requirements for adequate data protection.

SOLO^TM provides services directly and also through integrations with third-party service providers.

We may engage third-party vendors and service providers to assist with certain services or functionalities within SOLO^TM. When redirected to third-party platforms, these providers may have access to your Personal Information as required by law. By using SOLO^TM, you consent to the involvement of third-party vendors and their privacy policies. We are not responsible for the privacy practices of these third parties and recommend reviewing their policies independently.

Our Services may include links to third-party websites. These links may lead to sites that collect, process, or share your information based on their own policies. Please be aware that we do not have control over these external sites and their privacy practices.

We do not endorse or take responsibility for the content or privacy practices of third-party websites or services that may be linked from our platform.

This Privacy Policy does not cover the information you provide to or is collected by these third parties.

We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services linked from our platform may use cookies to collect information, which may be stored on your device. These cookies are governed by the privacy policies of those third-party services.

You can update, modify, or delete your Personal Information provided during registration by accessing your account settings on our platform.

To delete your account, please contact us via email at legal@solobilling.com.

Upon cancellation or termination of your account, we may retain Personal Information as required to comply with legal obligations or for business purposes for a limited time, after which the data will be deleted.

We may update this Privacy Policy periodically to reflect changes in laws, data practices, service features, or technological advancements. We encourage you to review this page regularly for any updates. Changes will be posted on this page, and continued use of our Services signifies your acceptance of any modifications.

This Privacy Policy shall be governed by the laws of India and courts in Rajkot, Gujarat, shall have exclusive jurisdiction over any matter arising out of this Privacy Policy